New Horizons COVID-19 Update

           Your health and the health of our staff is of utmost importance.  We continue taking extra precautions including closing our waiting areas, extra sanitation, strict social distancing, and limiting the number of staff on duty at a given time. Also, in keeping with the best practice guidelines all our staff will be wearing face coverings. We are asking all clients to wear face coverings as well if at all possible.

            Our goal, remains, to provide services in a professional and safe manner which includes a HIPAA compliant audio/video platform, and/or in some cases by telephone.  We do have office visits for services that cannot be delivered without a face to face appointment.   Our home and community based services also continue, but due to the restrictions in travel are modified as well and evaluated on a case by case basis.          

            COVID-19 has had an impact on everyone, and New Horizons is in close contact with governmental agencies and is taking the proper precautions as this situation evolves.  Our locations and programs remain available for services, but with the necessary modifications described. Together, we will get through this public health crisis.

             If you have any questions about appointments, services, mental health issues, addiction, or just want to talk to someone about your individual situation please contact any our locations and someone will be more than happy to be of help.

            Thank you for entrusting your care to New Horizons Mental Health Services.  As always, we are committed to offering you a safe and healthy environment and quality services. 

                                                                                                                                                                           Phil Pack, CEO


Welcome to New Horizons Mental Health Services

More Than a Care Center. We Are a Community.

One thing everyone wants for themselves and their loved ones is a long, healthy life.  New Horizons is a private, non-profit community mental health center in Fairfield County. We take great pride in serving the people of our community and strive to provide each and every patient with exceptional care and customer service.  Since our incorporation in 1971 we have served thousands of persons of all ages with all types of mental health and substance abuse issues.

Providing Patients With the Services They Need

New Horizons collaborates with Fairfield County Alcohol, Drug Addiction and Mental Health Services and Ohio Department of Mental Health and Addiction Services to provide a variety of mental health services that our community needs and wants.  


We believe in the Recovery Model of mental health and alcohol or other drug care.  Recovery is a journey filled with hope, personal strengths, community involvement, meaningful and satisfying personal relationships, and personal growth. Throughout treatment, clients are encouraged to take an active role in their Recovery by communicating with their clinician about their needs and wishes. 

It is our job to listen to people and work with them to provide compassionate care that addresses all of their needs.

Our Services





Work With US

Create impact that lasts longer than 9-5

Join New Horizons Mental Health Services and work with people who are passionate and dedicated to changing lives. You’ll be part of an environment built on collaboration and mutual respect, with the knowledge that your efforts are helping to improve access to care, provide support, and empower people to achieve lives of emotional wellbeing and meaning.

Come help us promote emotional well-being and help save lives!

Counseling and Psychiatry
2652 Kull Rd.
Lancaster, OH 43130


Monday - Friday 8 AM-5 PM

Appointments (740) 277-6733

Substance Use and 
Medication Assisted Treatment
2680 Kull Road
Lancaster, OH 43130


​Monday - Friday 8 AM -5 PM

​Appointments (740) 277-6166

Counseling and Psychiatry
437 Hill Road
Pickerington, Ohio  43147
Monday - Friday 8 AM-5 PM

​Appointments (614) 834-1919

51  South Kennebec Ave.
McConnelsville, OH 43756
Monday - Friday 8am-5pm

​Appointments  Phone TBA


                 Clinical Service Locations

              Crisis Services          24-Hour Hotline         (740) 687-8255 (TALK)

                   1434 Collins Road                                                  Monday - Friday 8 AM - 5 PM

                Lancaster, Ohio  43130                                         Appointments (740) 277-7963

                                                                             Walk-ins Welcome

                Administrative Office

                   230 N Columbus Street                                        Monday - Friday 8 AM - 5 PM                             

                 Lancaster, Ohio  43130                                         (740) 901-3150

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Clinical Service Locations:

2652 Kull Rd., Lancaster, OH 43130

Call us at: (740) 277-6733  

437 Hill Rd. N, Pickerington, OH 43147

Call us at: (614) 834-1919

Substance Use/Medication Assisted Treatment:

2680 Kull Rd., Lancaster, OH 43130

Call us at: (740) 277-6733  


Crisis Center:

1434 Collins Road, Lancaster, OH 43130

Call us at (740) 277-7963

Crisis Line (740) 687-8255   24-Hour Access


230 N Columbus Street, Lancaster, OH 43130

Call us at (740) 901-3150


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All rights reserved.