Chief Operating Officer (COO) 

Responsibilities: The Chief Operating Officer (COO) is a key member of the senior management team and assists the Chief Executive Officer (CEO) with carrying out the mission and operations of the agency. The COO works with agency leadership to develop a strategic plan and to ensure implementation of applicable law, and state and federal mandates and regulations including financial, agency compliance, employment, internal productivity standards, documentation, and licensing/accreditation requirements. Additionally, the COO assists the CEO with facility expansion and property acquisitions/transactions, as well as service mergers and works with the management team to resolve problems related to utilization of facilities and purchasing of equipment and supplies for the organization. A key duty is the oversight of reporting and monitoring of organizational performance metrics. Other duties as assigned


Qualifications: Effective problem solving and communication skills, including ability to generate unique solutions to challenging problems. Strong ability to negotiate with individuals and organizations that have competing priorities. Ability to collaborate, form partnerships and team with internal and external people/organizations. Ability to utilize knowledge and experience in financial management to maximize program value and minimize program cost. Demonstrated ability to effectively provide administrative staff supervision to maximize staff performance and productivity. Demonstrated ability to ensure the security and confidentiality of client information and records in a manner consistent with professional and agency codes of ethics. Demonstrated awareness/sensitivity towards culturally and ethnically diverse client populations served by the organization. Education: Bachelor’s or Master’s Degree in business or social sciences. Direct experience in the behavioral health field or previous supervisory duties preferred. Demonstrable skills with Microsoft Office products including Word, Outlook, Excel, and PowerPoint. Familiarity with Electronic Medical Record (EMR) systems as it relates to gathering and compiling data. Proficiency/familiarity with clinical and financial procedures and models.

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