Responsibilities: Overseeing day to day operations and supervision of all Children Services staff; ensuring contract requirements and performance expectations are being exceeded or met by staff; collaborating with agencies and/or staff and work with program coordinators to meet those needs; assist in developing and implementing the agency’s strategic plan and support the mission of the agency; staff training in clinical and EMR skills; monitoring of agency standards as related to medical records compliance and employee productivity; participate in the recruitment, hiring, evaluation, and disciplinary process of Children Services staff; work with program coordinators and site supervisors toward integration of interagency services; identify and manage strategies and procedures for program efficiencies and contract performance; monitor and ensure program operates within budget and fulfills expectations outlined in its contracts.
Ensuring scheduling provides adequate coverage for the program. Attend community meetings as assigned and necessary, collaborate with schools, partner agencies, families, referral and funding sources, maintain program’s accreditation and fidelity status.
Additional duties include agency training on HIPAA and related issues; ensuring client’s rights and concerns are addressed; serving as part of an interdisciplinary team. Demonstrate awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the populations served; stay up to date in knowledge and skills in the field; perform other duties and projects as assigned by Supervisor.
Qualifications: Master’s degree in mental health related field and independent licensure (LISW/LPCC) required. Experience in management, working with quality assurance, developing trainings, and familiarity with CARF or other accreditation organizations preferred. Excellent Communication and organizational skills; ability to work with diverse population; the capacity for both independent functioning as well as collaborating on team based projects. Computer literacy skills (Word, Excel, PowerPoint, etc.); presentation and public speaking skills; are required along with daytime travel as needed.