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Full-Time Human Resources Benefits and Payroll Specialist

This position's primary role will be to provide exceptional customer support regarding the Agency’s benefit plans and payroll system; and serve as the first line of response to inquiries from employees and managers

The successful candidate will develop a working knowledge of the Agency’s benefits programs such as health, dental, vision, life, disability, and 403b plans; and exhibit a communication style that is positive, receptive to inquiry, and committed to providing exceptional customer service to employees who have questions and/or need to make changes to their benefit plans.

Additional duties including adding new employees to the Agency’s payroll system and explain payroll and time-keeping processes for exempt and non-exempt employees and respond to questions regarding status changes, payroll deductions, PTO usage and balance, professional leave, and other general inquiries related to payroll.

Ability to work closely with the HR Coordinator and CFO as well as timely, respectful communications with employees, management, and benefits carriers a must.

To succeed in this role, you must be organized, have excellent interpersonal, customer service and communication skills, and be detail oriented. Knowledge of health benefits and the general payroll process a plus; previous experience with insurance benefits administration and payroll systems (particularly Paycor) will be given extra consideration. High School Diploma/GED and/or Associate degree required. Proficient in Microsoft Office programs including Word, Excel, PowerPoint and Outlook required; familiarity with payroll and/or accounting software a plus.


Supervisor: Human Resources Coordinator

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