Psychiatric Services Support Specialist

Responsibilities: Scanning medical documentation, administration of prescriber letters and closing letters, processing prescriber prescription preauthorization. Faxing/copying needed lab work or other documentation to other facilities ensuring to maintain HIPAA compliance. Monitoring check-in window and patient traffic in the waiting area, assisting in patient appointments running on schedule. Coordinating with nurses and physicians, assisting in patient care including answering phone calls, taking detailed phone messages, keeping track of patient no shows for appointments and calling patients after 2 no shows. Assisting the prescribers and nurses with department administrative tasks. Performing other related duties at the discretion of the Psychiatric Services Coordinator and/or Medical Director.

Qualifications: Minimum High school graduate. Medical support staff and/or Medical Assistant experience required. Mental health experience is a plus. Employee must be self-directed, flexible and highly motivated and be able to work with a team approach. Must possess computer training and/or experience.

Supervisor: Psychiatric Services Coordinator 

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