SUD Case Manager
Responsibilities: Direct Clinical Service: Provides on-going primary and secondary community services to Adult SMD's; serves as an advocate, liaison, mediator, broker for SMD's; promotes a client/driven, strength-oriented service; adheres to the agency's mission statement; policy and procedures; follows guidelines to ensure quality assurance; maintains productivity and documentation standards; keeps current licensing credentials.
Develops and implements initial and revised Individual Service Plan. Communicates with other service providers to improve quality of care to client. Manifests a commitment to Recovery Model philosophy and standards, and fosters an environment that supports recovery for persons served; possess a working knowledge of community resources. Be sensitive to the cultural needs of the individual and/or family served. Continually monitor and evaluate client’s progression through their case management plan and develop corrective action revisions to the plan as needed.
Documentation: Completes all appropriate case documentation and case planning information; completes all necessary reports per agency policy and protocol; appropriate documentation of collateral contacts; participates in clinical supervision. Performs related administrative duties; attend program-related community, coalition, and community meetings as assigned, conduct crisis intervention as needed, prepare case management reports as needed, prepare case management treatment plans, and actively participate in client- and program-related meetings and trainings. Attend all group and individual supervision.
Non billable outreach to clients not engaging. Perform other duties assigned by the supervisor, which are consistent with the position and in compliance with all agency policy and procedures.
Qualifications: Ohio driver's license; proof of automobile liability insurance (minimum $100,000); Associate’s degree required, Bachelor’s degree preferred. Must have CDCA or LCDC licensure. Experience in working with adults with SMD; exhibits respect, compassion, warmth, caring and friendliness; non-judgmental of varying cultural beliefs; ability to assess, teach and model skill development techniques in home maintenance, interpersonal-social and pre-vocational interests; ability to set limits, confront behaviors and redirect.
Supervisor: SUD/IOP Team Lead