Full-time Central Scheduling/Intake Lead

Responsibilities: Provide orientation, training, monitoring, and administrative supervision of central schedulers, intake administrative clerks and front office support staff; collaborates with agency management to create and implement scheduling and intake procedures and protocols; creates and implements client customer service standards; ensures protocol and procedures are being followed by providing training, monitoring, coaching and corrective action to staff as needed; reviews and verifies insurance payor information; provides scheduling and intake services as needed; other duties as assigned.

Qualifications: Associates degree in office management technology or related discipline with a minimum three years of work experience in a position with duties similar to those described above preferred.  Commensurate experience may be substituted for associate degree.   


Supervisor: CFO

Please send resume to: hrdept@newhorizonsmentalhealth.org

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Lancaster Outpatient Clinic:

2652 Kull Rd., Lancaster, OH 43130

Call us at: (740) 277-6733  

Pickerington Outpatient Clinic

437 Hill Rd. N, Pickerington, OH 43147

Call us at: (614) 834-1919

Substance Use/Medication Assisted Treatment:

2680 Kull Rd., Lancaster, OH 43130

Call us at: (740) 277-6733  


Crisis Center/Walk-In Clinic:

1434 Collins Road, Lancaster, OH 43130

Call us at (740) 277-7963

Crisis Line (740) 687-8255   24-Hour Access

Administration/HR/IT/Billing Inquiries:

230 N Columbus Street, Lancaster, OH 43130

Call us at (740) 901-3150


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